Our support team is here to help with any issues or questions about Biegha.

Ways to get help

In-app support

1. Go to Account
2. Find Support or Help
3. Tap Contact support or New request
4. Or go directly to /account/support/new

Email

Contact us at support (check the app for current email).

What to include

When contacting support, please include:

• Clear description of your issue
• Relevant screenshots
• Listing or user IDs if applicable
• Steps you've already tried

Response times

We aim to respond within:

• Standard issues: 1-2 business days
• Urgent issues: As soon as possible

Urgent matters

For urgent safety concerns:

• Report the user/listing immediately
• Use the urgent flag when contacting support
• Contact local authorities if needed

Self-service help

Before contacting support, try:

• This Help Centre
• FAQs in the app
• Troubleshooting guides

Many issues can be resolved quickly with our guides.

Have a question? Contact support