You can request permanent deletion of your Biegha account if you no longer wish to use the service.
Before requesting deletion
Consider these alternatives:
- Take a break - Simply stop using the app
- Remove listings - Delete individual listings you no longer want
- Edit profile - Update your information instead
What happens when deleted
When your account is deleted:
- All your listings are removed
- Your messages are deleted
- Your profile is removed
- Your reviews remain but are anonymised
- This cannot be undone
Active transactions
Before requesting deletion, make sure you:
- Have no pending reservations
- Have completed all sales
- Have no unresolved disputes
You cannot delete your account while active transactions are pending.
How to request deletion
- Go to Privacy & Data in your account settings
- Select Request deletion of your account and data
- Provide any additional information (optional)
- Confirm your request
Your request will be processed within 30 days as required by GDPR.
Data retention
After deletion:
- Your data is removed according to our privacy policy
- Some records may be kept for legal requirements (e.g., payment records)
- Anonymous transaction data may be retained for platform statistics
Changing your mind
You can withdraw your deletion request while it's being processed by contacting support. Once processed, your account cannot be recovered. You would need to create a new account.
Can't access your account?
If you cannot sign in to submit a deletion request, email us at privacy@trova.mt with your account email address.
Need help? Contact support