Trust & Safety
A little more confidence in every exchange.
Get to know who you're dealing with, keep conversations in the app and learn what to look out for when buying and selling locally.
Sliema
Brass Desk Lamp
€45
Hi! Is the desk lamp still available? Does it have any marks?
10:24
Yes, it's available. There's a small mark on the base—I can send a close-up.
10:31
Thanks, a close-up would be helpful.
10:33
Illustrative preview
Tools to help you stay in control.
Know who you're dealing with and manage your interactions.
Anna M.
VerifiedSliema, Malta
Member since 2023
Rating
8
Reviews
3
Active
12
Sold
Active listings
€450
€280
€65
Illustrative preview
Anna M.
VerifiedSliema, Malta
Member since 2023
Rating
8
Reviews
3
Active
12
Sold
Active listings
€450
€280
€65
Illustrative preview
Before you make the exchange.
A few things to keep in mind whether you're buying or selling.
Review the listing and seller profile
Check their ratings, reviews, and how long they've been a member. Look at their other listings.
Learn moreAsk about condition and request details
Don't hesitate to ask questions. Request additional photos if needed.
Learn moreAgree on collection arrangements
Meet in a public place with good lighting. Tell someone you trust where you're going.
Learn moreInspect the item before completing payment
Check the item matches the description and works as expected before paying.
Learn moreBe cautious of unusual payment requests
Be wary of requests to pay via external links or wire transfers.
Learn moreKnow when to pause.
If something feels off, take a moment to consider. Here are some common warning signs.
Requests to move off the app
Be cautious if someone asks you to continue the conversation via email or external messaging apps.
Pressure to act quickly
Legitimate sellers don't pressure you into making instant decisions or payments.
Unusual payment methods
Be wary of requests for wire transfers, gift cards, or payments through unfamiliar services.
Requests for sensitive information
Never share your password, verification codes, or banking login details.
If you suspect something isn't right
Trust your instincts. You can report a listing or user, or contact our support team.
Something doesn't feel right?
We're here to help. Choose the option that best fits your situation.
How to report a concern
Report a listing from its detail page, or report a user from their profile.
Learn about reportingHow to block someone
Block a user from your conversation with them. They won't be able to message you or see your listings.
Learn about blockingVisit the Help Centre
Find answers to common questions about buying, selling, and using the platform.
Browse help articlesContact support
Need help with something specific? Our support team is here to assist.
Get in touch