When buyers make offers on your listing, you can accept, decline, or counter. Here's how the offer system works.

Receiving offers

When a buyer makes an offer:

• You receive a notification
• The offer appears in your messages
• You can see the amount and any message

Responding to offers

You have three options:

Accept

If you're happy with the price:

1. Tap Accept offer
2. The buyer is notified
3. The item is reserved for them
4. Arrange collection via messages

Decline

If you don't want to accept:

1. Tap Decline
2. The buyer is notified
3. They can make another offer
4. Your listing stays active

Counter-offer

If you want a different price:

1. Tap Counter
2. Enter your counter-price
3. Add an optional message
4. The buyer can accept, decline, or counter again

After accepting

When you accept an offer:

• The item is reserved for that buyer
• Other buyers can still see the listing (marked reserved)
• Arrange collection via messages
• Mark as sold after collection

Multiple offers

If you receive multiple offers:

• Respond to each fairly
• You can decline lower offers
• First accepted offer creates the reservation
• Be honest with all buyers

Offer etiquette

• Respond promptly to offers
• Be respectful when declining
• Only accept offers you'll honour
• Complete the sale once agreed

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